Can I contact Bride Ministries?

We make it difficult to contact us because we want our community to do their fair share in helping us reduce our costs by reading our resources first before attempting to get one-on-one assistance. 

 

In the beginning, Bride Ministries needed 1 full-time and 1 part-time person to solely answer emails. During that time, 100 emails were answered a day and almost no other projects got done at Bride. Instead of being able to help themselves, people were reliant on us to point them in the right direction. Since that time, our website traffic has grown 20X! This is clearly an unsustainable way to use human resources.

 

Since that time, two new websites and several online tools have launched that would allow people to self-service, and Bride could actually use our limited administrative resources to take on projects that would better the entire organization and increase our reach, which is the platform you are currently enjoying.

 

Starting last year, we realized that one reason we had such a high turnover rate is the increased frustration with the volume and content of the emails we were getting from our community. When I analyzed the emails, 85-90% of the emails were asking the SAME questions over and over and over again.

 

Many of the questions were entirely inappropriate for us to answer over email. Neither Daniel nor Bride Ministries can give spiritual advice, interpret dreams, attempt to suggest prayers, or try to do coaching over email. It is outright unfair to expect that someone who has the skill set to do A/V production for our podcast or run our platforms would also be able to do DID/SRA or inner healing coaching. Moreover, even if we had a coach on staff working 20-30 hours a week, it would be entirely inappropriate for us to conduct coaching sessions or spiritual counseling over email.

 

This is why we instituted support.bridemovement.com. We took every email we received in the last 3-4 years and wrote articles with pre-written answers so that people can share in the responsibility of what we are doing at Bride Ministries and also get their questions answered quickly. This alone has reduced our emails by 95%. We get roughly 10 emails a week that actually requires a response from our staff.

 

We do not force our administrative staff to write the same email over and over to every person who writes in. We believe that we are good stewards of the resources that God has given us, and the money we save allows us to offer things like free apps with prayer resources, free bible studies, free payer resources, and our free deliverance portal where we are going to invest in marketing dollars to make sure as many people as possible can get set free in Jesus name!