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I cancelled my appointment with a coach, when can I expect the refund?

Once you have cancelled your appointment, you will receive the full amount returned to your card within 5 to 7 days.

Updated 1 day ago

If your cancellation is more than 24 hours in advance of your scheduled session, you'll receive the full amount returned to your card within 5 to 7 days. 

In the case of a late cancellation, defined as a late cancellation less than 24 hours in advance of the scheduled session, you will not receive a refund of the purchase price.

If you have not received a refund 7 days after your cancellation, please contact [email protected]. Please provide the name, email, phone number and date/time of the appointment you need a refund for. 

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